Privacy Policy
Updated and Effective: January 23, 2025
PLEASE REVIEW THIS POLICY CAREFULLY
This Privacy Policy (hereinafter the “Policy”) applies to any website, application, feature, widget or other online service that is owned or controlled by Your Contract Buddy, LLC and its subsidiaries. Your Contract Buddy, LLC (hereinafter the “YCB”, “I,” “me,” “we,” “our,” or “my”) is/am aware that the personal data of its customers and other individuals is important. We are committed to protecting your privacy and ensuring a positive experience on our website and in using our products and services. In this Policy, we outline how we collect, use and disclose the personal data we gather through www.yourcontractbuddy.com, its sub-domains and affiliated sites, as well as social media accounts (collectively referred to hereinafter the “Sites”) of YCB. Please also review the full Terms and Conditions of Use, which also govern your use of Sites. By using the Sites, you are consenting to this Privacy Policy. This policy may be updated from time to time for reasons such as operational practices or regulatory changes; therefore, we recommend that you review our Privacy Policy each time you return to our website. “User” (hereinafter the “User,” “you,” and “your(s)”) means any individual who is visiting, accessing, providing credentials, and/or engaging on the Sites.
COLLECTION OF YOUR PERSONAL INFORMATION
We generally collect Personal Data directly from you when you voluntarily provide your information for purposes of newsletter subscriptions, free downloads, workshop registration, purchase of products/services, and promotions]. As used in this Policy, “Personal Data” means any information that can be used to individually identify a person. We collect and process data when you interact with our Sites.
Collection of data includes, but is not limited to:
- Name, e-mail address, home/work/mobile telephone number, postal or other physical address, and credit/debit card information.
- Log Data and Device Information such as IP address, cookies, browser type, access time, referring website, domain information, tracking user patterns and other information about your computer hardware and software that is automatically collected. Normally, this information is not used for any purpose. However, if used, information collected in this manner is to implement improvements, troubleshooting, customize client experience, and confirm that your use of the Sites is in compliance with the Terms and Conditions of Use.
- COOKIES. A cookie is a small piece of data file sent from a website to your computer by your web browser which identifies the user and allows access to portions of the website, for example, this includes information populated in autofill n or items added in your cart in an online store. Before we use cookies, we will ask for your consent.
- Most of our services do not require any form of registration, allowing you to visit the Sites without telling us who you are. However, some services, such as email opt-ins may require you to provide us with Personal Data. You may choose to access our Site(s) without any Personal Data input requested by us, but it may not be possible for you to gain access to certain parts of the Site(s). We only ask for information that is reasonably required for the purposes intended to provide service(s) or product(s) to you or to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
COOKIES
Cookies are tiny files that are temporarily stored on your hard disk, enabling our site to recognize your computer the next time you visit YCV. Cookies contain no personally identifiable data, so the protection of your privacy is ensured. Depending on your settings, your Internet browser will automatically accept Cookies. However, before we use cookies, we will ask for your consent. You may refuse, but please be aware that may limit the usage and access to our Site.
POLICY WITH MINORS
YCB Sites are not intended for individuals under the age of 18. If you are under 18, you may only use the Sites under the supervision of a parent or guardian. YCB does not knowingly or willfully collect information from anyone under 18 years of age. No part of this website is designed to attract anyone under the age of 18. The intended purposes, including sales of products and services of this website, are not for anyone under the age of 18. If YCB discovers or is notified that information is acquired from anyone under the age of 18, such information and data will be deleted by YCB.
DATA RETENTION
Personal Data retention is for as long as the User’s account is active or for 7 years after account closed, unless otherwise required by law. YCB will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements for a period of 7 years.
USE OF PERSONAL DATA
Sites and YCB will use your Personal Data only in accordance with our Privacy Policy. We respect your privacy and without your consent we will never sell, trade, or transfer your personally identifiable information to third parties except for what is necessary for fulfilling a customer transaction or for the basic functionality of an online service. We will only process your Personal Data if we have a lawful basis for doing so. A lawful basis includes consent, contractual necessity (processing that is necessary for the performance of a contract with you e.g., our third-party suppliers, credit card processors or shipping companies) and our “legitimate interests” or legitimate interest of others (i.e. our users) such as personalizing, improving or operating our Products and business.
We process Personal Data for purposes such as:
- to process your orders and deliver the products/services that you have ordered;
- to update you about our products [add other items e.g. software updates];
- to provide support and assistance to you and your online experience with us;
- to provide the ability to contact you and provide you with any necessary updates regarding your order;
- to deliver your product or services purchased and/or requested;
- to share special offers and promotions;
- to share free downloads;
- to provide customer feedback and support;
- to personalize marketing communications and website content based on your preferences; or
- to meet contract or legal obligations.
At any given time, you have the option to opt out of the communications sent by us by using the “Unsubscribe” link found in the email we send to you or you can contact us by using the information in the “Contact Us” section of this Policy.
THIRD PARTY LINKING
We also share Personal Data with business partners, authorized third party vendors, agents, and/or contractors in order to complete transactions, orders of products or services, delivery of products or services, and process credit card transactions. Website and/or Sites may link to or incorporate websites, advertising, or content hosted and served by third parties over which we have no control and which are governed by the privacy policies and business practices of those third parties, including the banks or payment systems for transactions. YCB is not responsible for the privacy practices or business practices of any third party.
We recommend that you take every precaution in protecting your Personal Data when you are on the Internet. When linking to other third party websites from our Website and/or Sites, we encourage you to review the privacy statements and policies of the other websites as they are outside our control, and thus, we assume no liability for such other privacy policies and Personal Data processes.
SECURITY
We employ commercially reasonable security methods and technologies to help secure your personal information, including physical, technological, and organizational protections. However, no system can be guaranteed 100% secure. We therefore cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties. You use the Site(s) and provide us with information at your own initiative and risk.
INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION AND EUROPEAN ECONOMIC AREA
This section of the Privacy Policy applies only if you use our Site from a country that is a Member State of the European Union or European Economic Area (hereinafter collectively, “EU”), and it supplements the information in the remainder of our Policy, above.
Use and Transfer of your Personal Data out of EU
Our website is hosted and operated in the United States through YCB and its affiliates. If you are located in the EU or London or elsewhere outside of the United States, any information you provide will be transferred to the United States. By using our website, any of our products or services, or by providing Personal Data for any of the purposes above, you consent to the transfer and storage of your Personal Data to the United States, whether by us or a third party, including the hosting of this Personal Data on U.S. servers
User Rights under the GDPR
If you are located or a resident of the EU, you have specific user rights under the EU’s General Data Protection Regulation (hereinafter the “GDPR”). You have the right to request access to the information in our possession and a portable digital copy of the Personal Data. In the event you believe the information we have is incorrect or incomplete, you can request that we correct or supplement such information. Please contact us at info@yourcontractbuddy.com to request your Personal Data or to rectify any data. If you wish to remove your private information (such as a home address provided in an opt-in), you may contact us at info@yourcontractbuddy.com. You may also request to erase, restrict, or withdraw your consent or object to all or a part of your Personal Data on our systems. Please contact us at info@yourcontractbuddy.com for the above requests. Any withdrawal of consent does not apply to data collected lawfully prior to such consent. You have the right to lodge a complaint with regards to your Personal Data to a supervisory authority containing jurisdiction over GDPR related issues.
Sharing your Personal Data
We do not sell, rent, and/or provide your Personal Data to any third parties for marketing purposes unless you have given affirmative consent. However, we share with our affiliates or with third party service providers non-personally identifiable user information including but not limited to usage patterns, browser type, and your computer for purposes of data processing or storage. We reserve the right to disclose Personal Data when needed to comply with the law or a legal process, cooperate with investigations of purported unlawful activities, respond to subpoenas or court orders, exercise our legal rights or defend ourselves in a legal claim, or in connection with the sale of part or all of YCB or its affiliates assets, or to enforce YCB Terms of Use.
Limitations
By using our Website, Site(s), and subdomains you agree that YCB is not responsible for: (i) any disclosure of your personal information made by you to a third party through your use of the Site(s); (ii) any disclosure of your personal information obtained illegally from me; or (iii) any accidental disclosure of your personal information made by me.
NOTICE TO CALIFORNIA RESIDENTS
CALIFORNIA PRIVACY NOTICE
This California Privacy Notice is updated and effective as of January 23, 2025.
This California Privacy Notice supplements our Privacy Policy and applies solely to California residents. This notice sets forth the disclosures and rights for California residents regarding their personal information, as required by the California Consumer Privacy Act (“CCPA”) of 2018. Any terms defined in the CCPA have the same meaning when used in this notice. unless otherwise defined.
This notice provides information about the categories of information that we collect from California residents generally, the sources of the information, the purposes for which we use the information, and the categories of third parties to whom we disclose the information for business purposes and to whom we sell Personal Information as defined by CCPA and information on how to opt-out.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (”Personal Information”). The Personal Information we collect about you will depend upon how you use our Site or otherwise interact with us. Accordingly, we may not collect all of the information below about you.
In particular, our Site has collected the following categories (and examples of the types of information those encompass) of personal information from its consumers within the last twelve (12) months:
A. Types of Personal Information Collected: Identifiers
A real name, alias, contact information, Internet Protocol address, email address, account name, date of birth, unique personal identifier, or other similar identifiers.
How do we collect this information (Sources)?
Consumer (i.e. you), Cookies and tracking technologies, third-party service providers, third-party social media companies, and third-party data resellers.
Business or Commercial Purpose(s) for Which Information is Collected:
- to allow you to participate in the Sites, or features or activities we offer;
- to process a transaction through our Site or your account registration, verify your identity or eligibility and to send you confirmations and receipts;
- to send you information and special offers from us, our advertisers, sponsors, or third-party business partners;
- to contact you regarding any problems with your merchandise order or account;
- to respond to your inquiries and provide customer service related to your use of the Site;
- to protect against misuse of the Channels, fraud, or any criminal activity;
- to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements;
- to improve the Site or our products and services;
- to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations and internal business purposes;
- to detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Site; and
- for other purposes disclosed to you at the time of collection or undertaken with your consent.
Business Purposes for which your Personal Information is Shared:
We may disclose this type of information to:
- affiliated entities within the YCB brands;
- service providers, such as those described in our Privacy Policy, above; and
- other third parties, including government agencies, to comply with law, regulation, or legal request, such as pursuant to subpoenas or court orders, or to protect or defend our or any third party’s legal rights.
B. Protected classification characteristics under California or federal law. Personal information categories listed under this section are NOT collected
Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
C. “Personal Information” Per California Customer Records statute (Cal. Civ. Code § 1798.80(e)), Some of the Personal Information we may collect for this category includes:
Name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.
Sources from which the above Personal Information is Collected. We may collect this type of information from:
- consumer (i.e., you); and
- third-party data resellers.
Business or Commercial Purpose(s) for Which Information is Collected:
- to allow you to participate in the Sites, or features or activities we offer;
- to process a transaction through our Site or your account registration, verify your identity or eligibility and to send you confirmations and receipts;
- to send you information and special offers from us, our advertisers, sponsors, or third-party business partners;
- to contact you regarding any problems with your merchandise order or account;
- to respond to your inquiries and provide customer service related to your use of the Site;
- to protect against misuse of the Channels, fraud, or any criminal activity;
- to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements;
- to improve the Site or our products and services;
- to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations and internal business purposes;
- to detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Site; and
- for other purposes disclosed to you at the time of collection or undertaken with your consent.
Sharing Your Personal Information for a Business Purpose. We may disclose this type of information to:
- affiliated entities within the Your Contract Buddy, LLC brands;
- service providers, such as those described in our Privacy Policy, above; and
- other third parties, including government agencies, to comply with law, regulation, or legal request, such as pursuant to subpoenas or court orders, or to protect or defend our or any third party’s legal rights.
D. Commercial Information collected
Some of the personal information we may collect for this category includes:
- information about your transactions and opt-ins online or at store fronts, including records of items considered, purchased, and returned;
- information about reviews you have written;
- information about your customer service contact history, such as when you interact with our customer service team over the phone or through chat or if you respond to our text messages;
- information about your participation our member programs (such as how many points you have and promotion codes we send to you); and
- information about your participation in any contests, sweepstakes, or promotions.
Sources from which the above Personal Information is Collected. We may collect this type of information from:
- consumer (i.e., you); and
- third-party data resellers.
Business or Commercial Purpose(s) for Which Information is Collected:
- to allow you to participate in the Sites, or features or activities we offer;
- to process a transaction through our Site or your account registration, verify your identity or eligibility and to send you confirmations and receipts;
- to send you information and special offers from us, our advertisers, sponsors, or third-party business partners;
- to contact you regarding any problems with your merchandise order or account;
- to respond to your inquiries and provide customer service related to your use of the Site;
- to protect against misuse of the Channels, fraud, or any criminal activity;
- to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements;
- to improve the Site or our products and services;
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations and internal business purposes;
- to detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Site; and
- for other purposes disclosed to you at the time of collection or undertaken with your consent.
Sharing Your Personal Information for a Business Purpose. We may disclose this type of information to:
- affiliated entities within the YCB brands;
- service providers, such as those described in our Privacy Policy, above; and
- other third parties, including government agencies, to comply with law, regulation, or legal request, such as pursuant to subpoenas or court orders, or to protect or defend our or any third party’s legal rights.
Exercise Your Right
You have the right to request access that we disclose to you what Personal Information we collect, use, disclose, and sell, including specific pieces of Personal Information we have collected and/or used about you in the prior 12 months. Additionally, you have the right to ask us to delete the Personal Information we collect about you, subject to exceptions set forth in the CCPA. California residents also have the right to opt-out from the sale of their Personal Information. These rights are subject to some limitations, such as when we are retaining data to comply with our own legal obligations.
Exercising Access and Deletion Rights
To exercise the request to access, request to delete, and/or the request to opt out as described above, please submit a verifiable consumer request to us by sending us a message to info@yourcontractbuddy.com. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Please provide sufficient details for us to process, understand, evaluate and respond to the request efficiently and effectively. We do not charge a fee to process or respond to your requests.
Response Timing
When you request access to the Personal Information we have collected or deletion of your Personal Information, we will typically provide the requested information within 45 days, and we will notify you within that time period if we need additional time to process your request. When you opt-out from the sale of your Personal Information, we will honor your request as soon as feasible, but no later than 15 days from the date we receive your request. We will deliver our written response by mail or electronically, at your option.
USERS UNDER 16
As stated above, YCB does not knowingly collect or sell Personal Information of minors under 18 years of age. Without limiting the foregoing, any user who is under 16 years of age is not permitted to opt in to the sale of their Personal Information.
RIGHT TO NON-DISCRIMINATION
California consumers have the right to not receive discriminatory treatment for exercising CCPA rights. We will not discriminate against you for exercising your CCPA rights.
OTHER CALIFORNIA RIGHTS/YOUR CALIFORNIA PRIVACY RIGHTS
As stated above in this Privacy Policy, YCB does not share Personal Information with third parties for their direct marketing purposes (as defined by California Civil Code Section 1798.83) unless we give you choice (an opt-out) before sharing with those third parties.
Under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for direct marketing purposes, and providing contact information for such affiliates and/or third parties. The Act further requires us to allow you to control who we can and cannot share that information with. If you are a California resident and would like a copy of this notice at no cost, please submit a written request to the address provided below indicating which Personal Information you do not want us to share with third parties. We will respond to you as soon as possible upon receipt of the request.
Please submit all requests:
By email to: info@yourcontractbuddy.com
or
By mail: YCB Manager, 11200 Richmond Ave Ste 180, Houston, Texas 77082
You must put the statement “Your California Privacy Rights” in the subject field of your email or in the address line of your envelope. You must include your name, email address, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or those which do not have complete informa
Contact Us
We welcome questions, comments, and concerns about our privacy policy and privacy practices.
This website is operated by Your Contract Buddy, LLC. If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please use the following contact information:
info@yourcontractbuddy.com
Please include your full name, return address, and detailed information about the subject matter of your request or question in order for us to process, evaluate and respond.
